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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Usability in Software Development Lifecycle | - Integration of usability in requirements - Usability considerations in design and implementation |
| Usability Evaluation Methods | - Cognitive walkthrough - Usability testing approaches (moderated/unmoderated) - Heuristic evaluation - User observation and feedback methods |
| Fundamentals of Usability | - Human factors in software usage - Usability concepts and definitions - User experience (UX) principles |
| Planning and Designing Usability Tests | - Test scenarios and task design - Test participants and user profiles - Test objectives and scope definition |
| Analysis and Reporting | - Interpreting usability findings - Defect reporting and UX reporting - Usability metrics (effectiveness, efficiency, satisfaction) |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
A "usability test participant" ...
- A. ... is a representative user who solves typical tasks in a usability test.
- B. ... helps to set up the system used for the usability test.
- C. ... is a person who observes a usability test.
- D. ... can be the organizer of a usability test.
Correct Answer: A 🗳️
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You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI
- A. i & ii are true, iii is false
- B. ii & iii are true, i is false
- C. i, ii and iii are true
- D. i is true, ii & iii are false
Correct Answer: C 🗳️
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Which of the following is the correct distinction between formative and summative usability evaluation?
- A. Summative evaluations mostly rely on experts, formative evaluations require users
- B. Summative evaluations focus on improvement, formative evaluations assess the outcome
- C. Summative evaluations assess the outcome, formative evaluations focus on improvement
- D. Summative evaluations mostly rely on user tests, formative evaluations require experts
Correct Answer: C 🗳️
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What is good accessibility?
- A. Good usability regardless of disturbances like bright sunlight, noise or wind
- B. Good usability of a software product by people with limited knowledge of the software
- C. Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
- D. Good usability of a software product on all devices (smart phone, computer, etc.)
Correct Answer: C 🗳️
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