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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. What should you configure so that specific keywords and synonyms will be used for answers when an answer search of exact phrase type is performed?

A) the alias.txt file
B) the wordlist files
C) both the Answers Keywords and Stopwords
D) the thesaurus.txt file

2. Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?

A) StandardFilter
B) Restricted Filter
C) Runtime Selectable filter
D) Docked filter
E) Fixed filter

3. Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidentsin a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?

A) In the Platinum SLA modify the total incident count to 100 and save it.
B) Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.
C) Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.
D) Rename the Platinum SLA, change the total incident value to 100, and save it.

4. Which two features can you use toconnect output levels in a report? (Choose two.)

A) grouping
B) variables
C) drill-down filters
D) dashboards
E) drill-down links

5. Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)

A) notification configuration
B) content life cycle events
C) privileges
D) user roles
E) configured workflow processes

Solutions: