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Salesforce Certified Omnistudio Consultant Sample Questions:

1. An existing OmniScript used to capture and update customer information displays the following information on the same page:
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
* Email
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?

A) Use a Section to break the information and Headline to the title and a required icon in the input
B) Use a Visualforce Page with the categories, labels, and the required validation
C) Use a template for each category and add custom code for the required validation
D) Use Block elements to group and required property checked in some of the inputs

2. A consultant is working with a client who wants to create guided interactions using data from their Salesforce org and external sources.
Which Omnistudio tool should the consultant recommend for creating these guided interactions?

A) Integration Procedures
B) Flexcards
C) Data Mappers
D) Omniseripts

3. How many levels deep can reusable OmniScripts be nested?

A) 1
B) 5
C) Unlimited
D) 2

4. A Consultant is working on a project that involves using OmniStudio tools to design solutions that meet customer business requirements. The solutions need to be maintainable, scalable, and contribute to long-term customer success. Which OmniStudio tool should the Consultant use to display data and launch actions?

A) Integration Procedures
B) FlexCards
C) OmniScripts
D) DataRaptors

5. Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce.
According to best practice, what data source should be used?

A) REST
B) DataRaptor Extract
C) Streaming API
D) Integration Procedure

Solutions: