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Topics of SHRM SHRM-CP: Society for Human Resource Management Certified Professional Exam

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Module 1: Define

Introduction to SHRM

• Voice of the customer (VOC)
• Examples of SHRM results
• History of SHRM
• CTx (quality, time, cost)
• Project teams
• Project charter
• Scope
• Problem statement
• DMAIC (Define, Measure, Analyze, Improve, Control) methodology overview
• Cost of poor quality (COPQ)
• Stakeholder analysis
• SHRM metrics
• Pareto analysis
• Objective primary and secondary metrics
• SIPOC (supplier, input, process, output, customer)
• Converting VOC to CTQs (critical to quality)
• Need for SHRM
• Business opportunity

Module 2 : Measure

• Sample versus population

• Confidence intervals

• Push versus pull systems

• Normal capability analysis (Cp, Cpk, CPM, Pp, Ppk)

• Standard work

• Supply chain, just-in-time

• Exponential, Weibull, lognormal

• Sampling and data collection

• Attribute Gage R&R

• Basic statistics and probability

• Accuracy versus precision

• Pareto chart

• Seven forms of waste

• Sampling techniques: random, stratified random, systematic, rational subgrouping

• Range, interquartile range, variance, standard deviation

• Graphical tools

• Process mapping

• Binomial, Poisson

• Lean concepts

• Types of data

• Destructive testing

• Central limit theorem

• Fishbone diagram

• Power and sample size calculations

• Process distributions

• Normal distribution

• OEE (overall equipment effectiveness)

• Dot plot

• Kanbans, work cells

• Non-normal capability analysis

• Boxplot

• Measurement system analysis

• Value stream, flow

• Binomial and Poisson capability analysis

• Sampling bias

• Process capability

• Batch versus single-piece flow

• 5S (sort, straighten, shine, standardize, sustain) and visual management

• Scatterplot

• Variable gage R&R

• Histogram

• Percentiles

• Process stability

• Mean, median, mode

• Rolled throughput yield (RTY), defect per unit (DPU), defects per million opportunities (DPMO), Sigma level (including shift)

• Crossed versus nested designs

• Time series plot

Module 3 : Analyze

• True, False
• Two-sample t-test
• Mood's median test
• Multiple regression
• Multi-vari analysis
• Chi-squared contingency table
• One-sample sign
• Paired t-test
• One-sample Poisson rate
• Test for equal variance
• One-sample t-test
• Normal
• Design of experiments (DOE) strategies
• Hypothesis testing
• Two-sample test for variation
• Binomial, Poisson
• Correlation and regression
• Two-sample Poisson rate
• Chi-square
• Anderson-Darling normality test
• One-proportion test
• Failure mode and effects analysis (FMEA)
• One-way analysis of variance (ANOVA)
• Binary logistic regression
• Two-proportion test
• DOE center points, blocking, covariates
• One-sample test for variation
• Inferential probability distributions
• 2k full factorial DOE

Module 4 : improve

• Value stream mapping
• Lean measures of time: lead time, takt time, completion time, cycle time
• Theory of constraints
• Checklist
• Time value mapping
• Load charts/line balancing
• Spaghetti chart
• Process simplification
• Mistake proofing
• Training
• Self-inspection

Module 5 : Control

• I-MR charts
• U-charts
• Xbar-R charts
• C-charts
• P-charts
• Xbar-S charts

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SHRM-Study-Guide SHRM-preparation

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SHRM SHRM-CP: Society for Human Resource Management Certified Professional Certification Path

The SHRM SHRM-CP: Society for Human Resource Management Certified Professional Certification is a SHRM expert certification that focuses mostly on quality control. Before you enter the SHRM SHRM-CP Certification you need to have two full projects in one or more areas of the SHRM Knowledge Body with a firm affidavit or a full project with a signed affidavit and three years of working experience. For more information related to SHRM certification track SHRM-certification-path

Who should take the SHRM SHRM-CP: Society for Human Resource Management Certified Professional exam

The SHRM SHRM-CP: Society for Human Resource Management Certified Professional Exam is excellent for those professional technical experts who are seeking to speed up their six-fold career and expertise in six-fold solutions. Those who take the course will get a SHRM and technique comprehension. Six professionals who wish to have thorough understanding of SHRM and SHRM processes and desire to work as a SHRM SHRM-CP in the management of project quality control. For these applicants, it is excellent.

• Participants must have finished projects or complete projects with signed affidavits, or
• Participants should have strong statistical knowledge, or
• At least three years of work experience, in one or more areas of the SHRM Body of knowledge should be required for the participants;
• senior managers, team leaders, experts in software, project managers, quality assurance engineers, and specialists in management.

SHRM SHRM-CP Exam Syllabus Topics: