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Avaya IP Office™ Platform Support Online Test Sample Questions:
1. In which application can Debug level be set to Verbose to generate log files for troubleshooting?
A) one-X Portal for IP Office
B) Media Manager
C) Avaya Equinox Client
D) Voicemail Pro
2. A customer wants to use one of their local servers to supply the time and date for the Avaya IP Office™ 500V2.
In the System menu/Time Config Source, which setting would you select to achieve this?
A) Voicemail Pro/Manager
B) None
C) Local
D) SNTP
3. A law enforcement organization wants to enable full-time automated authenticated recordings of speech from people calling an anonymous tip line, which is included as an option in their auto attendant.
What are the two essential steps required to set up Avaya Contact Recorder to achieve this objective? (Choose two.)
A) Select the time profile for Recording with suitable policies.
B) Create a user for the Tip Line calls with necessary privileges.
C) Set the recording destination to VRLA with encryption and integrity protection.
D) Configure a Tip Line folder in the Voicemail Pro drive with appropriate access controls.
E) Create a short code to start and stop recording with proper authorization.
4. Within the Configuration Wizard, which specific field must be populated first, before any other fields become visible?
A) User Configuration
B) Ignition Configuration
C) Network Configuration
D) System Configuration
5. A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?
A) User Telephony
B) ARS table
C) System Telephony
D) Short Code
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B,C | Question # 4 Answer: B | Question # 5 Answer: D |
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