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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

Section	Weight	Objectives
Data and Integration	23%	- Data Modeling 1. Manage data pages 2. Create data objects and relationships - Integration 1. Use connectors and services 2. Connect to external systems
Case Management	28%	- Approvals and Correspondence 1. Implement authority matrices 2. Configure approval processes 3. Send email correspondence - Routing and Service Levels 1. Manage urgency, goals, and deadlines 2. Configure service-level agreements 3. Route assignments to users, work groups, and work queues - Case Life Cycle Design 1. Design case stages and processes 2. Add instructions and optional actions 3. Configure case statuses
Security	8%	- Access Control 1. Authentication and authorization 2. Roles and privileges
User Experience	17%	- Forms and Validation 1. Create forms and controls 2. Implement validation rules - UI Development 1. Configure portals and views 2. Design responsive user interfaces
Application Development	15%	- Rules and Reusability 1. Rule resolution concepts 2. Application layering and inheritance - Business Logic 1. Activities and automation 2. Decision rules
Reporting	9%	- Reporting Features 1. Create reports and report definitions 2. Configure dashboards

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

Question 1

A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates. How do you satisfy this requirement?

A. Add a When condition to the room selection step.
B. Configure a Validate rule for the room selection step.
C. Apply a Disable when condition to the total cost field.
D. Define a declare expression for the total cost field.

Question 2

An application contains two case types, AutoClaim and PropertyClaim. The inheritance path for the application contains three copies of the pyDefault data transform that set property values for two properties, Work Item Urgency and Prefix.

If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix when a user creates a PropertyClaim case?

A. Work Item Urgency = 0, Prefix = MC-W
B. Work Item Urgency = 10, Prefix = [no value]
C. Work Item Urgency = 10, Prefix = MC-"
D. Work Item Urgency = 20, Prefix = "A-"

Question 3

You are designing a form for an online bookstore to display new arrivals. In the form, the book cover pictures are displayed in a row, like words in a sentence. Once the row reaches the full width of the screen, it wraps around to begin a new row. Which layout do you use to display the book cover pictures?

A. Repeating layout
B. Dynamic layout
C. Column layout
D. Screen layout

Question 4

You want your application to have consistent styling across portals. You want the background color of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes. Which attribute do you modify to set the background color?

A. The buttons format
B. The controls format
C. The background mixin
D. The application skin

Question 5

An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.