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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Modeling & Integration | 18% | - Manage data pages and sourced data - Create properties, data types, and data transforms - Configure validation rules and calculated values - Save and synchronize data with systems of record |
| User Experience | 16% | - Set up repeating dynamic layouts - Configure controls, visibility, and layouts - Customize portals, dashboards, and views - Localize content and enable accessibility |
| Application Development | 12% | - Configure unit testing and best practices - Debug application errors and rule resolution - Scope projects and use estimation tools - Manage rulesets, classes, and inheritance |
| Case Management | 28% | - Configure service levels, goals, deadlines, and urgency - Route assignments to users, work groups, and queues - Design case lifecycle, stages, and statuses - Configure approvals, email notifications, and optional actions - Manage child cases, pause/resume, and skip stages |
| Mobility | 5% | - Configure mobile channels - Optimize UI for mobile devices - Use Pega Mobile Preview |
| Reporting | 7% | - Apply filters, columns, and sorting - Create and modify reports - Understand Insights and reporting benefits |
| Security | 7% | - Define authentication and authorization policies - Track changes and audit data access - Assign roles and access groups |
Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:
1. An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
A) Add a set of optional actions to the case workflow.
B) Add an alternate stage to the case life cycle.
C) Add a button for each profile page to each assignment.
D) Add an optional process to the case workflow.
2. An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics .
Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)
A) Define an approval process for adding and removing courier services.
B) Enable rule checkout for the local warehouse managers.
C) Create an access group for local warehouse managers.
D) Delegate the records for the courier service data type.
3. Which two requirements demonstrate the need to configure correspondence? (Choose Two)
A) Text the customer with status changes in an insurance claim.
B) Fax a new insurance claim to the auto repair shop.
C) Assign a new insurance claim to a case worker to process.
D) Phone a customer for additional information about the caw.
4. You want your application to have consistent styling across portals. You want the background color of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes .
Which attribute do you modify to set the background color?
A) The buttons format
B) The controls format
C) The background mixin
D) The application skin
5. To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability.
How do you enforce these restrictions when requesting an instant loan?
A) Use two Edit Validate rules: one for income and one for liability.
B) Use Ul controls to validate the entries in the income and liability fields.
C) Use a single Validate rule with two conditions: one for income and one for liability.
D) Use a Validate rule to call two Edit validate rules: one for income and one for liability.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C,D | Question # 3 Answer: A,B | Question # 4 Answer: A | Question # 5 Answer: C |
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