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HP HP2-N48 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Commercial & Operational Aspects | 25% | - Pricing, licensing, and contract terms - SLA, support, and customer success - Ordering, fulfillment, and provisioning |
| Topic 2: SaaS Sales Strategy & Process | 25% | - Competitive positioning and differentiation - Sales cycle and engagement model - Upsell and cross-sell opportunities |
| Topic 3: Customer Needs & Value Proposition | 25% | - ROI and TCO justification - Identifying business drivers and pain points - Translating needs into SaaS benefits |
| Topic 4: HP SaaS Portfolio Overview | 25% | - HP SaaS solution categories and offerings - Architecture, security, and compliance - Subscription models and service options |
HP Selling HP SaaS Solutions Sample Questions:
What is an additional benefit of an HP SaaS service-only offering that is unavailable with a comprehensive offering?
- A. the customer still owns the perpetual license at the end of a service-only contract
- B. it includes term licenses rather than a perpetual license
- C. the service-only price includes maintenance
- D. it includes 24x7x365 support
Correct Answer: A 🗳️
What is a natural up sell opportunity when a client is purchasing Quality Center on Saas?
- A. UCMDB on SaaS
- B. Agile Manager
- C. Service Anywhere
- D. BPM Anywhere
Correct Answer: B 🗳️
What is the purpose of an HP SaaS Datasheet?
- A. to clearly outline the contractual obligations provided by HP SaaS
- B. to provide an "a la carte" set of options from which partner organizations choose service
- C. to provide a detailed brochure for selling the HP SaaS solution
- D. to provide a guide to partner organizations on how to develop their own SaaS service
Correct Answer: C 🗳️
Who should the partner connect with in the HP organization to initiate the provisioning of the customer's environment once a SaaS sale is completed?
- A. SaaS Solution Manager
- B. SaaS Service Operation Center (SOC)
- C. Partner Business Manager
- D. HP Customer Support (GSD)
Correct Answer: C 🗳️
According to analysts, what most accurately describes the dynamics of the SaaS Market? (Select three.)
- A. The SaaS market is primarily relevant to small business clients and emerging markets.
- B. The increase in BYO devices and applications, such as GoogleMail, is leading to an increase in confidence in cloud-based software.
- C. It is anticipated that global SaaS revenues will be flat over the next five years.
- D. The compound annual growth rate for SaaS solutions is greater than 25 percent globally.
- E. The SaaS market will decline over the next five years.
- F. Many software publishers are adapting their offerings to suit the market demands of clients (including Adobe, Cisco, and Google).
Correct Answer: B,D,F 🗳️
