Get New 2023 Valid Practice Pega PCDC PEGAPCDC87V1 Q&A - Testing Engine
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Pegasystems PEGAPCDC87V1 certification exam is designed to test the skills and knowledge of individuals who are interested in becoming certified Pega Decisioning Consultants. Certified Pega Decisioning Consultant (PCDC) 87V1 certification exam is intended for professionals who have experience working with Pega Decisioning technology and want to demonstrate their expertise in designing, developing, and implementing customer-centric decisioning applications using Pega Decisioning tools.
NEW QUESTION # 38
A financial institution has created a new policy that states the company will not send more than 500 emails per day.
Which option allows you to implement the requirement?
- A. Customer contact limits
- B. Volume constraints
- C. Suppression rules
- D. Applicability rules
Answer: B
NEW QUESTION # 39
Which two of these statements is true about Value Finder? (Choose Two)
- A. Identifies opportunities for improvement
- B. Shows the distribution of under-served customers across different groups
- C. Identifies engagement policy conditions with bias
- D. Projects estimated value of the subsequent next-best-action run
Answer: A,B
NEW QUESTION # 40
To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.
- A. "Data."
- B. "Customer."
- C. No prefix. Use directly the property name.
- D. '' .''
Answer: D
NEW QUESTION # 41
U+ bank uses a decision table to return a label for a customer. Examine the above decision table and select which label is returned for a customer with a CLV score of 550 and a LOW propensity to leave
- A. A
- B. B
- C. C
- D. D
Answer: C
NEW QUESTION # 42
A marketer created a segment as the starting population for the outbound schedule. In Options and Schedule, she enabled the Refreshable Segment option. What does this option do?
- A. It automatically refreshes all segments referenced by it
- B. A refreshable segment is only populated when another segment refreshes it
- C. Refreshable segments must not be used as the starting population in an always-on outbound schedule
- D. It allows other segments to automatically refresh the current segment when the other segments that reference it are run
Answer: D
NEW QUESTION # 43
HOTSPOT
Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.
How do you configure the engagement policies to implement this requirement?
Answer:
Explanation:
NEW QUESTION # 44
Reference module: Sending offer emails
U+ Bank currently uses Next-Best-Action Designer to manage 1:1 customer engagement in the web channel.
The bank would like to promote the same offers in email. Which two additional configurations are needed in Next-Best-Action Designer to promote the offers in email? (Choose Two)
- A. Create a separate issue and group business structure in the taxonomy that is specific to email actions
- B. Define the primary schedule
- C. Configure the arbitration to boost prioritization of actions meant for email
- D. Ensure that the email channel is enabled
- E. Setup real-time container triggers to communicate with the email server
Answer: B,D
NEW QUESTION # 45
Reference module: Sending offer emails
What is best practice for designing an action flow?
- A. When designing a flow to be reused across multiple actions, use the Specify Treatment option to configure it with a specific treatment
- B. Always configure an action with its own flow
- C. When creating an action to be used as a flow template, set its availability to Always
- D. Limit the number steps per channel to 3
Answer: D
NEW QUESTION # 46
To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.
- A. "Data."
- B. "Customer."
- C. No prefix. Use directly the property name.
- D. '' .''
Answer: B
NEW QUESTION # 47
When a customer is offered an action that they already accepted, this is because_________.
- A. the customer intent was captured incorrectly
- B. there are no suppression rules defined
- C. the actions are filtered based on eligibility
- D. the strategy is not customized to exclude previously accepted offers
Answer: D
NEW QUESTION # 48
U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?
- A. The score calculation is independent of the strategy and no change is required.
- B. Add a new Group By component for the mortgage limit calculation.
- C. A new proposition filter needs to be configured in the strategy to filter on customer income.
- D. Remap the scorecard property in the decision strategy for the change to take effect.
Answer: A
NEW QUESTION # 49
U+ Bank uses Pega Customer Decision Hub to display an offer to its customers on the U+ Bank website.
The bank wants to ensure that Silver credit cards are not offered to customers under 27 years of age. They also want to ensure that Platinum cards are offered only to customers who had a positive balance in the last year.
What do you configure in the Next-Best-Action Designer to achieve this outcome?
- A. Contact policy rules
- B. Arbitration rules
- C. Customer segments
- D. Engagement policies
Answer: D
NEW QUESTION # 50
MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers. What action must MyCo take to meet this business requirement?
- A. Make a call
- B. Send an email
- C. Place a paid ad
- D. Create a Facebook post
Answer: C
NEW QUESTION # 51
DRAG DROP
You are a strategy designer on a next-best-action project and are responsible for designing
and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
NEW QUESTION # 52
Reference module: Avoiding overexposure of actions in outbound.
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. Now the bank wants to limit the number of emails sent to their customers irrespective of past outcomes with a particular offer and customer. Which of the following options allows you to implement this business requirement?
- A. Volume constraints
- B. Suppression policies
- C. Suitability rules
- D. Customer contact limits
Answer: D
NEW QUESTION # 53
You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
Explanation
Compute SUM of PROFIT = Group BY
Determine target budget to retain a customer = Set Property
Determine customer credit score = Scorecard
Divide customers into risk segment = Decision Table
NEW QUESTION # 54
As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)
- A. Accounting
- B. Resource Planning
- C. Retention
- D. Service
- E. Collections
Answer: C,D,E
NEW QUESTION # 55
MyCo, a telecom company, has a new requirement to track customer responses over a period of 20 days. What do you need to create to start tracking customer responses for the given period of time?
- A. Group By component
- B. Interaction History component
- C. Interaction History summary rule
- D. Data Join component
Answer: C
NEW QUESTION # 56
To access a property from an unconnected component, you use the____________.
- A. customer-dot-property construct
- B. component-dot-property construct
- C. property value
- D. dot-property value directly
Answer: B
NEW QUESTION # 57
U+ Bank has several eligibility criteria defined using an eligibility strategy. The eligibility strategy uses a scorecard rule to determine the customer credit score. The bank wants to update the scorecard to include customer income in the credit score calculations. How do you implement this change?
- A. Recreate the scorecard rule from scratch
- B. Change both the scorecard as well as the decision strategy using the scorecard
- C. Update only to the existing scorecard
- D. Change only the decision strategy using the scorecard
Answer: C
NEW QUESTION # 58
Reference module: Next-Best-Action in an omnichannel environment
A bank uses Pega Customer Service in its contact center. When a call comes in, it is routed to a service representative. Once the service representative accepts the call, the Customer Decision Hub (CDH) determines the Next-Best-Action to be offered to the customer. What two pieces of information is used by the Customer Decision Hub to determine the Next-Best-Action recommendations? (Choose Two)
- A. The previous customer's profile
- B. Customer Profile
- C. The service representative's profile
- D. Call context
Answer: B,D
NEW QUESTION # 59
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Pegasystems PEGAPCDC87V1: Certified Pega Decisioning Consultant (PCDC) 87V1 is a certification exam that is designed to test the skills and knowledge of consultants in Pega Decisioning. PEGAPCDC87V1 exam is aimed at individuals who have experience working with Pega Decisioning and are looking to take their skills to the next level. PEGAPCDC87V1 exam is designed to test the consultant's ability to design and implement effective decision-making strategies using Pega Decisioning.
PEGAPCDC87V1 Braindumps Real Exam Updated on Oct 05, 2023 with 165 Questions: https://passguide.vce4dumps.com/PEGAPCDC87V1-latest-dumps.html